Privacy.

This policy explains how Ethan Stein handles personal information collected through this website and related enquiries. It covers the website only and may be updated as Ethan's broader privacy documentation is finalised.

What this website collects

The enquiry form asks for your name, phone number, email address, what you're looking to do and an optional message. The home loan review form asks for your first name, email address and phone number. If you book a call, the booking service collects the details you enter there, such as your name, email, phone number and chosen time.

No financial documents or account details are requested through this website.

How information is collected

• Website enquiry forms
• Email and phone enquiries
• Call bookings made through Calendly
• Website usage information, where analytics technologies are enabled

How it's used

Your details are stored securely and used so Ethan can respond to your enquiry. They aren't sold or rented to anyone. Information may also be used to:

• contact you about your enquiry and arrange appointments
• provide information about mortgage and finance services you've asked about
• administer the website and improve its performance and experience
• keep records where required

Analytics, advertising and cookies

This website does not currently use analytics, advertising or remarketing tools such as Google Analytics, Google Tag Manager or Meta Pixel. It may use analytics, advertising and similar technologies, including cookies, from time to time. Where these are enabled, this policy and any required consent controls will be updated to name the technologies in use.

Marketing communications

Your contact details are used to respond to your enquiry. Where appropriate and permitted, Ethan may also contact you about his services. Sending an enquiry is not consent to ongoing marketing, and you can opt out at any time by replying to a message or emailing ethan@ethanstein.com.au.

Sharing with service providers

Information may be shared with providers needed to run this website and respond to enquiries, such as website hosting and technology providers, Calendly, email providers, analytics or advertising providers once genuinely enabled, and professional advisers where appropriate.

Overseas handling

Some of these technology providers may store or process information outside Australia.

Security

Reasonable steps are taken to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.

How long information is kept

Personal information is kept only as long as reasonably necessary for the purpose it was collected, or where required by applicable obligations.

Access and correction

You can ask to access or correct personal information held about you, subject to applicable requirements, by emailing ethan@ethanstein.com.au.

Privacy concerns

If you have a concern about how your information has been handled, contact Ethan at ethan@ethanstein.com.au or 0478 551 993.

Third-party services and links

This website links to and embeds third-party services, including Calendly for bookings and Wistia for video. Those services have their own privacy practices.

Changes to this policy

This policy may be updated as website features, service providers or legal requirements change. The date at the top shows when it was last updated.

Questions

Email ethan@ethanstein.com.au or call 0478 551 993.